TSUNEISHI After-Sales Service

We take appropriate measures at an early stage by our guarantee claim management system after receipt of guarantee claim.
We are continually striving to improve our product quality and services by taking utmost efforts to feedback to the design, our manufacturing department, and manufacturers.

To enhance and ensure our after-sales services, we mutualy cooperate among the three shipyards of TSUNEISHI GROUP.
We strive to provide speedy and global technical service by dispatching our reliable technicians in accordance with the port or dock that TSUNEISHI customers requires.*

Each service network is as follows.

●TSUNEISHI SHIPBUILDING Co., Ltd.

・JAPAN
・In regions where TSUNEISHI HEAVY INDUSTRIES (CEBU), Inc., cannot dispatch service engineer.
・In regions where Tsuneishi Zhoushan Shipbuilding Co., Ltd., cannot dispatch service engineer.

●TSUNEISHI HEAVY INDUSTRIES (CEBU), Inc.（THI）

・PHILIPPINES
・Southeast Asia (ASEAN member countries)

●TSUNEISHI GROUP (ZHOUSHAN) SHIPBUILDING Inc.（TZS）

・All over CHINA

*For more details of our service network, please contact us.

For Inquiries and Needs Related to any TSUNEISHI Product
(After guarantee period)

Inquiries:
・Request for technical inquiries
・Retrofitting
・Request for drawings
・Procurement information of spare parts

*All personal information shall be kept confidential and secured safely.